The Maison Muse (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

This policy applies to customers and visitors located in the United States.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide to Us

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by third-party payment processors)

• Any information you provide when contacting us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Pages viewed and browsing activity

• Referring website

We may use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Communicate with you about orders or inquiries

• Provide customer service

• Improve our website and services

• Send promotional emails (if you opt in)

• Prevent fraud and enhance security

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to:

• Process payments

• Ship products

• Provide website hosting and technical services

• Conduct analytics

• Comply with legal requirements

These third parties are only permitted to use your information to provide services to us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (Including California Residents)

Depending on your state of residence, you may have certain privacy rights.

If you are a California resident, under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may have the right to:

• Request access to the personal information we collect about you

• Request deletion of your personal information

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information (note: we do not sell personal information)

• Not be discriminated against for exercising your privacy rights

To exercise your rights, please contact us using the information below.

We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

The Maison Muse
Email: catherine@themaisonmusecollection.com