Terms of Service

Welcome to The Maison Muse. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

1. Overview

The Maison Muse (“we,” “our,” or “us”) is an e-commerce business specializing in sourcing and selling antique furniture, art, and lighting.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page.

2. Use of Our Website

By using this website, you agree that:

  • You are at least 18 years old or using the site with the supervision of a parent or legal guardian.

  • You will not use our website for any unlawful purpose.

  • You will not attempt to interfere with the security or proper functioning of the website.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Availability

Because we specialize in antique and vintage items:

  • Many pieces are one-of-a-kind.

  • Once an item is sold, it may not be available again.

  • Variations, wear, patina, and imperfections are inherent to antique items and are not considered defects.

We make every effort to accurately describe and photograph our products, but we do not guarantee that product descriptions, colors, or other content are completely error-free.

We reserve the right to discontinue products at any time.

4. Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice. Payment must be received before an order is processed.

Payments are securely processed through third-party payment providers. We do not store full payment card information.

5. Shipping & Delivery

Shipping timelines are estimates and may vary depending on location, item size, and carrier availability.

For large or freight items (such as furniture), additional coordination may be required.

The Maison Muse is not responsible for delays caused by carriers, weather, or events outside our control.

Risk of loss transfers to the customer upon delivery.

6. Returns & Refunds

Due to the nature of antique and one-of-a-kind items, all sales are final unless otherwise stated.

If an item arrives damaged, you must notify us within 2 days of delivery and provide photographs of the damage and packaging.

We reserve the right to determine eligibility for refunds, replacements, or store credit at our discretion.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and branding — is the property of The Maison Muse and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Maison Muse shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of or inability to use the website

  • Purchase or use of products

  • Errors or omissions in content

Our total liability shall not exceed the amount paid for the product in question.

9. Disclaimer of Warranties

All products are sold “as is” and “as available.”

We make no warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

10. Indemnification

You agree to indemnify and hold harmless The Maison Muse from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Massachusetts, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in Massachusetts.

12. Contact Information

If you have any questions about these Terms of Service, please contact:

The Maison Muse
Email: catherine@themaisonmusecollection.com